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The Vendor Client Relationship

For some reason, professionals in the creative branch of the service industry have become subject to a different set of rules when it comes to cost-related client requests. A little video produced by...

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The Brilliance of Braun

One of the most influential brands to come out of the 1970′s has got to be Braun. Not to be confused with the Braun we know today – after being acquired by P&G they became bland, dull and...

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How to Provide an Exceptional Service Experience

There are thousands of resources online and in print purporting to hold the secret to success in business. It’s a vast and profitable industry, and books continue to fly off the shelves. From a service...

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How to Find a (Good) Freelance Designer

It is difficult to address this topic without bias. However, I have been through the freelancing process from both ends… as the freelancer, and as the hiring party. And in both roles, what I’ve learned...

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The Problem With Restaurant Websites

I’ve long been a proponent of the view that if a technology is to be used, it should be done deliberately, with intelligent restraint, and with purpose. What’s more, it should not be used for reasons...

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Web Design Anatomy: Restaurant Websites

Any professional will tell you that design is pointless without context. This is especially true in the design of a company’s website. Even if you have no interest in design theory and fundamentals,...

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Consumer Psychology, Design and the User Experience

Companies hire corporate designers to craft solutions that clearly and memorably communicate their brand’s message, directly to their market. They understand that without a full comprehension of...

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Launching a new website: the checklist

“Creating a new website is like having a baby – the first one really is the hardest.” These words came from one of our current clients, during the early wireframe phase of his first website. And...

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What Professional Design Services Cost

Design is a rogue industry. Service providers range from ambitious seven-year-olds to outsourcing wholesalers to small expert teams to corporate giants, and from the customer’s point of view, they can...

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How to Write a Web Design Request for Proposal (RFP)

We receive a Request for Proposal (RFP) in some form or another nearly every day. Some projects are simple, but none offer as much potential for miscommunication as the Web Design RFP. Often, first...

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